The community members would be volunteer consumer partners and assist in providing feedback to help highlight current consumer and community health priorities, positively influence patient experience and help GV Health plan, deliver and evaluate services.
“We already gain valuable input from the Consumer Advisory Committee; we would like to expand the pool of consumers giving us feedback, hence the invitation for consumer partners,” GV Health community care and mental health executive director Joshua Freeman said.
“Community members that use our service bring valuable experience, opinions and a unique insight in to how we provide our services; they also offer an important comparison to the views of healthcare professionals.”
Consumer partners could be involved in forums or focus groups, reviewing and advising on information designed for consumers, participating in quality improvement and redesign projects and contributing to training for staff by sharing health journey stories.
“Ideally, consumer partners will be passionate about health care and be good communicators,” Mr Freeman said.
“They may be current, previous or potential patients of GV Health, be a carer or family member of someone who uses our services, or may be an already active member of the Goulburn Valley community with an interest or experience in making a difference.”
To express interest in becoming a consumer partner visit surveymonkey.com/r/GVHealthConsumerPartner
Registrants will then be contacted by the GV Health consumer experience team to finalise their registration over the phone and determine how best they can be involved as a consumer partner.
For more information, contact consumerpartners@gvhealth.org.au
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