Instead of organising legitimate documents, these fraudsters venture into the dark web to procure lists of potential targets, potentially reaching thousands of unsuspecting taxpayers. As they fine-tune their phishing email templates and create spoofed numbers, it’s essential to be on guard against their cunning tactics.
So, what can we expect from these scammers? Typically, they employ the tried-and-true technique of contacting unsuspecting victims, masquerading as the tax authorities and demanding immediate payment. They will go to great lengths to convince you, resorting to urgent threats of police intervention if you fail to comply. To distinguish between a genuine tax official and a scammer, here are some key indicators to consider.
Previously, one could rely on the phone number as a telltale sign of a scam. However, professional scammers now have the ability to spoof official numbers, making it appear legitimate. Nevertheless, if the call originates from a mobile number, exercise caution, as employees of the tax department do not typically use personal mobile devices for official communication.
The urgency conveyed by these scammers is a classic red flag. “Pay now, or face severe consequences” is a line they frequently employ. Many scammers will even remain on the line as you arrange payment, monitoring your actions to complete their nefarious plot. Shockingly, there have been instances where scammers remained on the call while their victims drove to banks or post offices. Stay vigilant and be sceptical of any rushed demands.
Lastly, let’s talk about payment methods. Gift cards, such as iTunes cards, have become a popular choice among scammers. However, it’s crucial to remember that gift cards are meant for gifting purposes, not as payments to government agencies or any other services besides their intended use. Would you pay your power bill with a Bunnings gift card? This should raise immediate red flags if requested as a payment method.
Suppose you suspect you’re being targeted by a scammer. In that case, there are a few steps you can take to protect yourself. Firstly, ask for a reference number during the call. Although scammers may provide one, hang up and independently verify the legitimacy of the tax department’s contact information using official sources. When you call back with the reference number, the authentic tax authorities can confirm if it is legitimate.
To disengage from scammers, politely request that they send an official letter with payment details and options, but refrain from providing your mailing address. If the caller persists, inform them that you are exploring the payment plan options available on the tax department’s website, as you currently have limited funds. Hopefully, this will discourage further contact and potentially remove you from their call list. If all else fails, don’t hesitate to end the call abruptly.
Our aim is to keep you informed and protected. Feel free to share any questions, concerns, or story suggestions by emailing askatec@mmg.com.au.
• Nathan Vincent is an MMG IT specialist
